Businesses are faced with increasing challenges to deliver customer service in an unpredictable envrioment.
Keeping your customers safe, staying organized, and providing timely service - that's what LobbyCentral can do for your business.
LobbyCentral isn't just a simple check-in system. While other packages haven't
updated their software since the 90s, we are constantly researching and adding features that fit with the times.
Nothing to install or maintain. All you need is a web browser and access to the internet.
Customize settings like visit reasons, queues, locations,
custom fields, kiosk languages, and more.
Self-service kiosks that run on either a PC, mobile tablet, or iPad for
lobbies without a receptionist.
(CV-FEATURE) Keep your lobby free of customers
with mobile check-in and "report for service"™ texting.
(CV-FEATURE) Customers fill out an online form which places the customer into a virtual online queue.
Notifes a customer when it is their turn by sending
an SMS message keeping the waiting area free.
No complicated long-term contracts. Simple monthly and annual
subscriptions with cancel at any time.
Data and the software live within the United States and
in a secure, 24 hour monitored data center.
CV-FEATURE is a feature designed specifically to address COVID-19 compliance
Put quite simply, we are the best at what we do. But don't take our word for it. Check out the testimonals below.
We added these features to LobbyCentral to help companies operate within
COVID restrictions. In addition, these
features provided an added convenience to your customer base!
ExpressLobby™ is a LobbyCentral feature that allows
your customers to check-in without touching anything except their phone.
Customers fill out an online form to request a call on their issue or question, eliminating frustrating hold times.
Customers can book an appointment online, selecting from a list of available date and times. Using ExpressLobby, customers can check in without having to enter your facility.
* included with Corporate, add-on available for Standard
LobbyCentral is a versatile and flexible program that works in many industries!
These are some of the industries where LobbyCentral can be found.
Easy to understand terms with Pay-as-you-go monthly and annual subscriptions. No contracts, cancel at any time.
Unlimited everything is available with our Corporate solution. Contact us for a free quote.
LobbyCentral is led by a team of individuals with over 40 years of experience in the customer service, financial, education, and governement industries.
LobbyCentral is easy to use and cloud based. Very cost effective. Great customer support. Fast response. Very helpful. The software itself is amazing. Simple and easy to use.
I would get a lot of phone calls from co-workers. LobbyCentral reduced telephone call traffic
It is so simple to use and yet addressed every issue we needed to solve. Every question or use case we presented was taken seriously and addressed appropriately. Communication was helpful
The features you get for your spend cannot be beat. This is by far the most robust check in system I have seen in the market. No Regrets. Support has been great. Your system up-time is unrivaled. We really have no complaints.
LobbyCentral allowed us to analyze traffic patterns in our branches and staff accordingly. The reports provided valuable data on service levels that we can share with our board.
Since using LobbyCentral, we’ve experienced “a smooth customer flow. LobbyCentral assists us with getting the customer directed to the person that can best help them and keeping up our productivity levels.
We love questions! Check out the most commonly asked below. If you need
to talk about specific needs, give us a call at 614-347-1798.
We offer monthly webinars that give you a chance to see LobbyCentral's basic features and ask questions. If you have specific needs, please contact the sales team to schedule a conference call.
A queue groups customers by department or area. Employees can then monitor just their department's queue or queues for customers that check-in. This eliminates the need for tracking down an employee that can assist the customer.
Absolutely! LobbyCentral's flexible subscription allows you to
add or decrease queues whenever you want.
Signing up for a free 14-day trial is the best way to experience LobbyCentral. Not sure if it's right for your business? Sign up for a webinar where our product specialist will present a short 30 minute demo.