Streamline every step:
Effortless Check-Ins, Organized Lines & Simplified Appointment Scheduling
LobbyCentral is a customer queue and line management software that simplifies your service lobby operations, reducing customer wait times and minimizing frustration. Schedule a demo today to discover how LobbyCentral can transform your customer experience.
Contact us today!
1-800-715-7172
Check-In Management | Appointments Scheduling | Customer Kiosk | Unlimited Locations & Check-ins | Mobile Check-in
Why use LobbyCentral?
LobbyCentral gives you a centralized platform to engage with customers through three channels: Scheduling, Check-In, and Communication.
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Customers can schedule appointments online
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Waiting customers can be queued into separate groups
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Use StatusTrack and Polls to connect with customers
With LobbyCentral, you can say goodbye to:
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Lines & overcrowded lobbies
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Sign-in sheets & Take a number
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Skipping customers
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Understaffing during peak hours
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Communications delays
Top Features
Why our customers love LobbyCentral
Excellent customer service with responses usually within an hour.
Reliable Service With 24 Hour Monitoring
Be Up & Running In As Little As 10 Minutes
80% Of Our Additions & Changes Directly From Customer Requests
Long Running Application, First Released In 2005
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Know your numbers
Gain insights to valuable data and continue to improve on your customer's experience. ​
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​Identify traffic patterns throughout the day & week
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Find out why customers are coming in
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Understand abandonment rate, and why customers exit the line
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Know wait and service times
Turn everyday activity into actionable insight
LobbyCentral is a customer check‑in system that tracks who’s waiting, why, and for how long. Beyond the simple check‑in/check‑out process, it offers kiosks and overhead displays for self‑service and real‑time updates, plus options to reserve a spot in line before arriving or schedule appointments. The real value is in the data—visit counts, wait and service times, and employee productivity—that turns everyday activity into actionable insight
